Privacy Policy
Last updated: 31 May 2026
Introduction
Block Therapy Bliss (blocktherapybliss.com), operated by Helen Ronnenbergh, is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, how we use it, and your rights in relation to that information.
Information We Collect
We may collect the following types of personal information:
- Contact details — your name, email address, and phone number if you contact us directly or sign up for our newsletter.
- Payment information — when you purchase products or services, payments are processed securely by Stripe. We do not store your card details on this site.
- Browsing data — information about how you interact with our website, collected via Google Tag Manager and Google Analytics (including pages visited, time on site, and device/browser type). IP addresses are anonymised where possible.
How We Use Your Information
We use your personal information to:
- Provide and improve our services, classes, and products.
- Process payments securely via Stripe.
- Send newsletters and promotional communications — only where you have opted in.
- Respond to enquiries and provide customer support.
- Analyse site usage to improve the user experience (via Google Analytics).
Third-Party Services
We use the following third-party services that may collect or process your data:
- Google Tag Manager / Google Analytics — tracks site usage with anonymised IP addresses. See Google's Privacy Policy.
- Stripe — processes all payments on this site. We do not store card details. See stripe.com/privacy.
- Skool — our community platform. When you join our Skool community, Skool's own privacy policy applies independently of this policy. See skool.com/privacy.
Cookies
Google Analytics sets cookies on your browser to help us understand how visitors use this site. You can disable or delete cookies at any time through your browser settings. Note that disabling cookies may affect the functionality of some features of this website.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Payment data is handled entirely by Stripe and is subject to Stripe's security standards. We do not store payment card details on our servers.
Your Rights Under the Australian Privacy Principles
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or out-of-date personal information.
- Request deletion of your personal information, subject to any legal obligations we may have to retain it.
To exercise any of these rights, please contact us at info@blocktherapybliss.com. We will respond within a reasonable timeframe.
Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@blocktherapybliss.com
- Phone: +61 4 3514 9119